Information technology (IT) refers to the infrastructure and shared services enabling the processing, storage, security, and communication of organizational data and information via computers, servers, networks, and various consumer devices.

How IT Relates to Managed Services:

– Encompasses all technology components supporting business workflows consisting of hardware, software, networking equipment and people.
– MSPs handle maintenance, optimization and ongoing management across the full IT environment.

Example:

A hospital depends on the around-the-clock support of its managed IT services provider to ensure electronic health record accessibility, WiFi connectivity across floors, and medical equipment functionality for patient care and safety.

Key Takeaways:

– Umbrella term covering core infrastructure powering access to and interchange of data.
– Impacts all staff through tools provisioning and underlying connectivity.
– WPG’s comprehensive managed services oversee IT environments large and small.