Secure Shell (SSH) is an encrypted networking protocol that enables secure remote administration over unsecured networks.

In Managed IT:

– Creates encrypted channels between MSP devices and client endpoints for remote access.
– Encrypts data-in-transit to prevent eavesdropping and session hijacking.
– Uses SSH key pairs to strengthen access authentication.
– Demonstrates security maturity for compliance standards.

Example:

An MSP configures unique SSH keys instead of common passwords to enable secure remote access to client servers for after-hours support.

Key Takeaways:

– SSH is universally utilized in managed IT services for remote access to client systems.
– Encryption and key-based access make SSH more secured than protocols like RDP.
– Proper SSH implementation is vital for MSPs to ensure security and compliance when supporting client infrastructure remotely.