Secure Sockets Layer (SSL) is a security protocol that creates an encrypted link between a web server and browser to enable secure transmission of data.

In Managed IT:

– SSL enables secure connections so MSPs can safely access client servers, cloud apps and other infrastructure through the internet.
– It ensures data privacy and integrity when systems are accessed remotely for administration or support purposes.
– SSL digital certificates, when properly issued by certification authorities, also help verify legitimacy of access endpoints.

Example:

An MSP troubleshoots network connectivity issues a healthcare client is facing by establishing an SSL-secured remote desktop connection to the office server instead of making an onsite visit.

Key Takeaways:

– SSL powers secure connectivity channels for remote IT management activities by MSPs.
– Encryption protects integrity and privacy of data-in-transit over the internet.
– SSL certificates help authenticate and authorize remote access endpoints.