TCP/IP refers to a suite of communication protocols used to interconnect networks and devices on the internet.
In Managed IT:
– TCP/IP is essential for managed service providers to connect client environments to the internet, LANs, cloud platforms and their own monitoring tools.
– Proper TCP/IP configuration of routers, servers, firewalls and endpoints enables resource sharing along with remote access capabilities.
– MSPs optimize TCP/IP settings for maximizing stability and security of customer infrastructure.
Example:
An MSP troubleshoots VPN access issues faced by a client’s remote workforce by adjusting TCP/IP parameters on the office network servers.
Key Takeaways:
– Sound knowledge of TCP/IP is needed for MSPs to install, manage and support connected infrastructure solutions.
– Reliable LAN/WAN connectivity relies on expert TCP/IP implementation tweaked for individual client scenarios.