A Virtual Private Network (VPN) is a technology that creates an encrypted connection over a public network, enabling secure distant connectivity for remote access to devices and data.

In Managed IT:

– MSPs rely on VPNs to securely connect client networks, infrastructure and users over the internet for remote IT administration and support access.
– VPN access options are also provisioned for an organization’s mobile staff, temporary workforce and work-from-home employees by MSPs.
– Careful configuration balancing convenience, security policies and compliance requirements are required.

Example:

An MSP rolls out multi-factor authentication protected VPN credentials to a finance industry client’s
external CPAs needing temporary system access for tax filings.

Key Takeaways:

– Securely engineered VPN pathways are imperative for MSPs to enable convenient remote connectivity to customer environments.
– VPNs power crucial capabilities like cloud application integration and remote user productivity.