Get Expert IT Support For Your NYC Business: Reliable, And Always Ready
Get fast responses: Calls, emails, and tickets are handled quickly, with senior engineers resolving issues in 15 minutes or less.
Eliminate wait times: Experienced engineers resolve issues swiftly with tailored solutions, not generic fixes.
Prevent disruptions: Proactive monitoring catches potential problems early, ensuring your team stays focused.
Enjoy clarity: Get predictable support with no hidden fees and count-on reliable IT assistance when you need it most.
Scale support: Easily adjust IT support as your business grows, ensuring the right expertise is always available.
Get personalized IT support from local experts who understand your unique needs and respond fast.
WPG has helped us migrate and maintain our systems to their network within months. The WPG team has expertise in all facets of technology and they have a superior skillset. Great working with the team.
I would like to take this moment to acknowledge your polite tenaciousness. You have become my go-to team whenever we face IT challenge. It doesn’t matter if it is a small or big critical IT problem, you’ve gone beyond the call all the time.
WPG is the best at what they do. We have gained flexibility, consistency, and speed since partnering with WPG. With their top-notch services, I am no longer worried about system downtimes. All our systems are running smoothly and properly without any crashes.
One of the things I like best about your company, is that there is “no box” when it comes to solving problems. WPG has a more diverse way of looking at things and finding creative ways to address our needs.
WPG helped us migrate our entire data to new servers without any interruptions in our business. They have expertise in all facets of technology. They are personable, fast to respond, and their skillset is diverse and superior. The WPG team is great to work with!
Very late in the day, I received a request from our director to obtain a quote for managed cloud hosting and security. We needed them by noon the next day. But WPG was able to get those to us first thing in the morning.
With over a century of combined expertise from our leadership team, we craft IT solutions that empower New York businesses to overcome challenges and drive growth with precision and insight.
We monitor your systems 24/7, identifying and resolving potential problems before they disrupt your operations.
Get quick access to senior engineers who tackle issues head-on, ensuring minimal downtime and maximum productivity for your team.
Enjoy top-tier IT support at predictable, flat-rate pricing, eliminating surprise costs while delivering consistent, high-quality service.
Our expert IT support team ensures your systems are always running smoothly, solving problems quickly and keeping your business productive.
Our skilled technicians are available to visit your office and provide hands-on assistance, whether it’s troubleshooting hardware, resolving network problems, or conducting repairs.
We prioritize minimizing downtime and ensuring that all systems are back up and running smoothly, allowing your team to continue working without unnecessary delays.
When issues occur, we connect to your systems remotely to troubleshoot and fix software problems, address user queries, and optimize performance.
This service is fast and efficient, saving time and reducing the need for on-site support while still ensuring that problems are resolved without hassle.
Whether it’s a simple fix or a more complex issue, we ensure you have the support you need, when you need it.
Whether it’s a software glitch, login issue, or hardware malfunction, our team is ready to provide timely solutions, ensuring minimal disruption to your workforce.
We offer support via phone, email, or live chat, depending on your preference, so your team can quickly get back to work without being slowed down by tech problems.
We understand the importance of responsiveness and reliability when it comes to user support, and are trusted to support over 1100+ end users.
From routine questions to more complex system errors, our team is always available to ensure issues are resolved efficiently.
Emails and tickets are responded to immediately and a senior engineer is assigned to major issues within 15 minutes, ensuring swift resolution.
Whether it’s troubleshooting software bugs, addressing network issues, or guiding your team through technical challenges, we make sure no problem goes unresolved, keeping your team productive.
These issues may involve system optimizations, server configurations, critical network repairs, and troubleshooting at a deeper technical level.
Our engineers use advanced tools and techniques to resolve these more complicated problems quickly and effectively, ensuring minimal downtime and business disruption.
With our expert-level technical support, your team can continue to operate without missing a beat.
Your business deserves more than just reactive IT solutions, it needs proactive support that keeps you ahead. At WPG, we focus on maintaining your systems so they run efficiently and without surprises.
Our IT support goes beyond just solving issues as they arise. We work with you to identify potential challenges before they happen, minimizing downtime and preventing major disruptions. By offering quick responses and expert assistance, we ensure that problems are solved fast and efficiently.
From providing on-the-spot help to handling complex system issues, WPG is here to make sure your IT is a tool for growth, not a roadblock. You get reliable, ongoing support that adapts to your needs, allowing you to stay focused on your goals and not on troubleshooting.
Whether it’s a sudden outage or an ongoing issue, our experienced team is ready to jump in right away.
From everyday support to advanced cloud and cybersecurity — we’ve got you covered.
With WPG, support starts the moment you reach out — no delays, no tier-one runaround. Every call or ticket gets an immediate response, and if the issue is critical, a senior engineer is assigned and begins working within 15 minutes or less.
We know that downtime can cost you revenue, customers, and productivity, so we’ve built our support process around speed and real expertise.
You won’t wait hours for help or be passed from person to person. You’ll get quick action from someone who knows how to fix the problem and keep your business running smoothly.
We do both. Remote support is usually the fastest way to solve everyday tech issues, and our team handles most problems that way.
But some situations require hands-on help — like hardware replacements, wiring issues, or complex networking setups. That’s why we also offer onsite support when needed.
Because we’re local to NYC, we can be there quickly. You get the best of both worlds: immediate remote response and in-person service when it’s necessary, so you’re fully covered no matter where or how your team works.
Absolutely. More teams are working remotely or in hybrid setups now, and we’re fully equipped to support that. We make sure your employees can securely access everything they need from anywhere — whether it’s setting up VPNs, cloud desktops, or remote collaboration tools.
We also protect their devices with endpoint security and provide fast remote helpdesk services so no one is stuck waiting for tech support. Your business can stay productive and secure, no matter where your people are working from.
That’s a common setup, and we’re built to complement your in-house team. Our co-managed IT support model lets you decide what we handle and what stays internal.
Maybe your team covers day-to-day user support, and we manage complex networking or after-hours emergencies.
Or maybe you need help rolling out new tools or improving cybersecurity. Whatever the setup, we’ll work as an extension of your team — no politics, no confusion. Just extra hands, extra skills, and extra coverage where you need it most.
It’s not enough to just fix things when they break. We look at the root cause of every issue we handle and take steps to keep it from happening again.
That might mean a configuration change, new software, better user training, or even replacing outdated hardware. We also monitor systems in real-time to catch early warning signs before problems start.
Our goal is to reduce your overall support burden by building a more stable environment — not just putting out the same fires over and over again.
Identify issues before they slow you down, with proactive monitoring and quick fixes to keep your systems running smoothly.
Stay ahead of potential threats and security gaps, ensuring your business stays protected from cyber risks.
Build an IT environment that adapts as your company grows, with scalable solutions that fit your changing needs.
Avoid costly downtime and unproductive work hours by getting the right support when you need it.
Maximize the value of your IT investments by eliminating unnecessary costs and optimizing your tech resources for long-term success.
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WPG is a privately owned IT Support and
IT Services business formed in 2014.
Today we’re proud to boast a strong team
of IT engineers who thrive on rolling up
their sleeves and solving your IT problems
and meeting your business needs.
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