Ransomware refers to a form of malicious software (malware) designed to deny access to a computer system or data files until ransom money is paid. It typically spreads via malicious email links or attachments and encrypts files once executed.

Importance for Managed Service Providers:

– Multi-billion dollar threat impacting businesses globally
– MSPs must shield clients via security tools, awareness training
– Backing up critical data is key to avoid paying ransoms
– Testing incident response plans for ransomware key

Example:

An MSP ensures all client endpoints have antivirus protection and staff complete cybersecurity awareness modules annually, combined with proactive vulnerability assessments, keeping ransomware at bay.

Common Ransomware Tactics:

– Mass-mailing trojanized attachments
– Weaponized macro documents
– Exploiting unpatched software vulnerabilities
– Targeting storage mapped networks

With industries like healthcare and education most at risk due to sensitive data and compliance standards, managed service providers continually train clients and implement robust security to mitigate ransomware.