Simple Mail Transfer Protocol (SMTP) is a standard protocol used to deliver emails across the internet between servers, devices and applications.

In Managed IT:

– SMTP enables critical email capabilities allowing managed service providers to exchange important service updates, reports and alerts with clients.
– MSPs rely on SMTP for monitoring health of email platforms like Microsoft Exchange or cloud email suites provisioned for clients.
– Securing SMTP through methods like multi factor authentication and encryption is imperative to prevent cyber attacks like phishing, spoofing and email viruses.

Example:

An MSP leverages secure SMTP channels to send weekly backup reports, server maintenance notifications and other communications to keep their healthcare client informed.

Key Takeaways:

– SMTP powers core business email functionalities making it a vital underlying protocol managed by MSPs.
– Keeping SMTP connections secured with modern standards helps MSPs ensure client communications remain private and protected.