VoIP system is changing the business world. It allows your team to communicate and collaborate quickly and easily and is an excellent addition to your sales team.
But is VoIP for small businesses?
Which VoIP services are best for small businesses?
Let’s find out. We have curated a list of the best VoIP for small business owners and entrepreneurs.
Table of Contents
Why Do You Need VoIP System For Small Business?
Communication is key to getting new customers and maintaining a good relationship with existing customers. The telephone is still one of the most popular communication channels between users and businesses. Whether it is cold calling, or customers reaching out with complaints, you require telephone support.
More than 50% of businesses use VoIP calls over standard telephone calls. VoIP telephony systems provide companies with the power and flexibility to meet the demands of their customers.
As a small business owner or manager, your main aim is to provide the best services at a minimum cost to get ahead of your competition. Professional VoIP services will help you with that goal. VoIP systems, especially cloud-based, are highly cost-effective. You get improved quality of calls, get advanced features such as automated responses, call queues, and video conferencing.
Here are 3 reasons why you require VoIP for your small business-
Advanced Features
VoIP systems offer high-definition voice calling, video and audio conferencing, team messaging, unlimited extensions, cloud PBX with auto-attendant, and other features and functionality your organization needs, all in a single platform. It integrates with your mission-critical productivity business apps to further empower your business to keep up with large enterprises.
Cost Saving
With the ability to place calls over the internet comes substantial cost savings. It uses your existing internet connection instead of the regular telephone lines, so you don’t have to pay fees imposed by the phone company. This makes long-distance and international calls much cheaper since you’re not utilizing thousands of miles worth of copper wire as with traditional telephony.
Easy to install and maintain
The cloud is also making VoIP a more viable option for small businesses. Rather than having to run special wiring and install special equipment, companies that choose a cloud-hosted VoIP phone solution don’t need to purchase equipment or employ an IT staff to install and maintain it. Cloud VoIP systems dispense with most upfront hardware and software and only require a broadband connection.
5 Best VoIP Systems For Your Small Business
Here is our list of 5 best small business VoIP providers to consider-
RingCentral
RingCentral is one of the top small business VoIP services. If you are looking for Unified Communications as a Service(UCaaS), then Ring Central is an excellent option to consider.
It offers feature-rich VoIP services for small businesses and startups. You get phone, messaging, and video calling on a single platform.
With RingCentral, you can improve internal communication with a secure channel for messaging and file-sharing. Schedule video meetings with clients, forward calls, and set automated responses for your customers. You will get a communication system that scales with your business.
Ooma
Ooma is one of the best VoIP services for small businesses and entrepreneurs. Get value based small business VoIP system that streamlines communication within your company.
With Ooma, you can get free toll-free numbers with local and international calling. With HD audio, instant messages, and a Virtual Receptionist that directs customers to the right extension.
8×8
8×8 VoIP system is emerging as a strong competitor for small to medium businesses. Its’ plans include all standard features of an internet business phone system.
They have an easy-to-use application that can be used on mobile phones and tablets. Get integrated voice and calling, online meetings, internal chatting, and internet faxing features.
The plans are affordable with many features that are perfect for up-and-coming small businesses.
Nextiva
Nextiva is one of the top VoIP small business phone service provider. Conduct all your communications from only one app. Nextiva offers email, phone calls, video meetings, and messages within a single platform.
You can buy VoIP phones or use your own devices to connect to the Nextiva app. They offer a complete package for small businesses, including unified communications, sales CRM and service management.
Vonage
Vonage is a cloud communications provider that offers UCaaS services to businesses worldwide. It is a cloud-based VoIP phone system with voice and video calls.
If you have a lot of clients overseas, Vonage is a good option for you. International calling is easy and cheap as Vonage is cloud-based. Additionally, all plans of Vonage include unlimited calls, unlimited SMS messages, and internal team messages.
Vonage has desktop and mobile applications. So you can communicate from any device through Vonage.
Conclusion
Businesses need VoIP services with the increasing adaptation of the hybrid work model. With VoIP for small business, you get cost-effective, accessible collaboration tools. Increase customer satisfaction and improve remote collaboration with the best VoIP service providers.
Contact WPG to get professional VoIP services for small business and startups. We offer a free consultation session where we discuss your requirements and provide technical consulting.
