5 Key Reasons Businesses Are Choosing Managed IT Services

These days, many companies find they need help managing their core IT systems, networks, security, and overall tech operations. There are several compelling reasons businesses are increasingly turning to managed IT services providers (MSPs).

This article explores the top benefits driving companies to partner with MSPs to meet strategic goals and support success in a complex technology landscape.

So Here are the Top 5 Reasons Why Businesses Choose Managed IT Services:

1. Access Specialized Expertise and Skills

IT requires wide-ranging expertise across security, cloud platforms, network technologies and more. Building comprehensive proficiency in-house across all areas proves extremely difficult for most companies.

Managed services allow tapping into MSPs’ specialized skills, experience and practices including:

  • Expertise with new technologies like cloud, artificial intelligence, IoT sensors and blockchain.
  • Advanced cybersecurity skills for threat monitoring/response, meeting compliance standards, fixing vulnerabilities.
  • Deep knowledge of technical domains like hyperconverged infrastructure, SD-WAN networks and unified communications.
  • Industry-specific solutions aligned for healthcare, manufacturing, retail, financial services and more.

This supplementary expertise allows keeping infrastructure optimized and ensuring stability as environments scale and technologies evolve quickly.

2. Improve Reliability and Performance of Systems

With limited internal IT teams, reliability and performance often suffer:

  • Gaps in monitoring, misconfigured backups and delays in responding to issues result in more disruptive outages.
  • Not having time to optimize network configurations leads to slower system performance and bandwidth bottlenecks.
  • Unpatched vulnerabilities leave the door open to cyberattacks, malware and disruptions.

Managed services provide comprehensive infrastructure support:

  • Continuous 24/7 monitoring spots problems early before they impact users.
  • Tuning and optimizing configurations improves speeds and eliminates inefficiencies.
  • Direct hands-on remediation minimizes downtime from technical problems.
  • Automation handles routine maintenance tasks seamlessly in the background.

This enables near 100% uptime and assured stability of business-critical systems.

3. Strengthen Cybersecurity and Regulatory Compliance

Security threats continue growing in frequency and impact, making it a top technology challenge. Vulnerabilities lead to:

  • Costly data breaches resulting in legal liability, fines, and reputational damage.
  • Increasingly sophisticated ransomware attacks crippling business operations.
  • Loss of intellectual property, fraud through financial systems compromise, and cyber espionage.

Managed security services provide advanced protections including:

  • Planning and deploying next-gen endpoint, network and data security tools.
  • Managing firewalls, access controls, vulnerability management.
  • Dark web monitoring for stolen credentials that could lead to data compromise.
  • Ensuring compliance with regulations like HIPAA and PCI DSS through security controls, auditing and reporting.

This strengthens overall security posture while enabling regulatory compliance.

4. Boost Operational Efficiency and Productivity

For small IT teams, an overwhelming amount of time gets consumed with daily troubleshooting, responding to user issues, backups, routine maintenance and fighting fires. This prevents them from working on higher-value initiatives aligned to core business goals.

Managed services dramatically improve efficiency through:

  • Right-sized support that flexes to match evolving needs and budget. No understaffing or overstaffing.
  • Automating manual, repetitive processes through scripting, chatbots and AI.
  • Consolidating management and monitoring through centralized dashboards.
  • Preventing problems proactively before they disrupt users and require troubleshooting.

The result is improved productivity across the organization by eliminating technology bottlenecks.

5. Strategic Technology Planning and Advisory

With limited internal resources, IT departments often get stuck reacting to urgent issues rather than focusing on long-term technology strategy and planning.

Managed services provide:

  • Objective guidance on optimizing IT strategy to directly meet evolving business goals.
  • Technology roadmap development aligning infrastructure, systems, and staffing to needs.
  • CIO and CTO-level advisory services to arm leadership with data-driven recommendations.
  • Strategic projects to drive key initiatives – from improving workflows to rolling out new systems.

This enables the business to focus leadership on core objectives rather than daily IT operations.

Key Takeaways on the Value of Managed IT Services

Partnering with MSPs empowers organizations to:

  • Focus leadership and staff on business goals rather than IT through improved stability, efficiency and strategic direction.
  • Access specialized technology expertise difficult to build internally across emerging and complex areas like cybersecurity and cloud platforms.
  • Execute technology transformations more smoothly thanks to expert guidance and supplementary resources.

In short, managed services allow redirecting resources from IT maintenance to fueling innovation and growth.


The reasons for adopting managed IT services are wide-ranging – from improving security to driving strategic progress. With MSPs handling theheavy lifting of foundational infrastructure, organizations can dedicate internal IT staff to initiatives that create business value in an ever-changing technology landscape.

Exploring managed IT partnerships positions companies for success both now and into the future as technology continues evolving at light speed.


How quickly can managed services improve IT performance?

Improvements often happen fast – within 30-60 days – as MSPs optimize configurations, automate tasks and remediate vulnerabilities.

Is it difficult to switch or end managed services contracts if needed?

Well-structured managed services contracts allow appropriate flexibility to change providers, terminate services, or insource capabilities later on.

What are signs it may be time for a business to engage managed IT services?

Frequent outages, security incidents, lack of IT strategy focus, leadership distraction due to tech issues can all signal a need for MSP help.

Do managed service providers offer security-as-a-service options?

Yes, managed security services like firewall management, threat monitoring, vulnerability management, backup security and compliance audits are common offerings.

How can managed services reduce IT costs for an organization?

By optimizing infrastructure efficiency, right-sizing resources, leveraging automation and preventative monitoring to reduce disruptions that generate significant IT expenses.

Picture of Hitesh Patel
Hitesh Patel
Hitesh Patel is an engineer turned business owner of WPG Consulting. He is a techie enthusiast who believes in finding creative IT solutions to solve consumer problems.

IT Services You Can Count on WPG Consulting​

Managed IT Services

Cyber Security

Cloud Computing

Project Management

Disaster Recovery Planning

VoIP Services

IT Engineering

Strategic IT Consulting

Desktop IT Support

Software & eCommerce Development


Discover how can WPG Consulting help you?